PROCESSING, PREPARATION AND SHIPPING LABEL(S): No delay - 1 to 2 business day(s)
SHIPPING CARRIERS: We monitor our shipping partners' performance; as of today, we ship on-time.
Due to the COVID-19 pandemic, in some cases, delivery times may be longer than usual.
Yes, Ingredient Depot is working hard to maintain a selection of priority items and deliver them.
When placing orders, please avoid mistakes with the selection of products and the shipping details.
Please avoid using delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
Please make sure someone is following the tracking information, and please be proactive by accepting your parcel(s) promptly.
Please note, FedEx, UPS, USPS, Canada Post are not requesting signatures at the time of delivery.
Please note our return and refund policy does not cover theft.
Simply send us an email and we will prepare the order, then keep it aside until we get your ok.
We are in this together, we will update this page and keep you informed of the latest developments.
Our team is proud to provide essential products during these extraordinary times.
📍 Providing us with clear and concise information ensures prompt replies.
📍 Please submit your personal name, company name, division and/or role, product(s), quantity, and final intended use.
📍 Payment Options: Interac eTransfer, Electronic Funds Transfer, and Online Banking Bill Payment.
📍 Orders must be paid in full before shipping.
Monday to Saturday from 4 am to 4 pm Eastern
📪 EMAIL: firstname.lastname@example.org
📩 MESSAGES OR EMAIL Within 1 hour
☎️ 1 (800) 463-0665 Within a few hours to 1 business day
📠 FAX (DOCUMENTS) 1 (416) 800-5269
New products & wholesale quotations:
📩 MESSAGES OR EMAIL Within 1 business day