Highlights | Chemicals & Raw Materials

Accuracy of Information & Compliance

  • Ingredient Depot has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind.
  • All products include COA's and MSDS documentation that is available for consideration or download.
  • First time buyers may be required to submit proof of business or personal identification when purchasing some products. Documentation can be submitted via the website using the “Choose File” button, email, or by fax.

     

    Keeping customers informed

    • Shortly after orders are placed, customers will receive an "Order Confirmation" email to confirm order details.
      • When payment options Interac e-Transfer, Wire Transfer, or Certified Cheques & Money Orders are displayed, a follow up email containing payment instructions will follow.
      • Once items are prepared for shipment, customers will receive a "Shipment Notification" email with carrier and tracking information.

       

      Shipping & Quality Control

      • Ingredient Depot guarantees delivery on all orders placed through this website.
      • All orders are shipped to customers from our Canadian facility within 1 business day of receiving payment.
      • All orders requiring shipment on a pallet or via LTL Transport, ship within 1 business day of receiving payment.
      • Quality Control inspects every order leaving our facility confirming its accuracy.

       

      Inventory Levels

      • Our on-line website utilizes a real-time inventory management system ensuring immediate order fulfilment.
      • For wholesale orders please contact us via email with details so we can provide pricing and shipping options.

       

      Packaging and Shipping Orders

      • Taking care in packing and shipping your order consistently is assured.
      • All orders are packaged and professionally shipped using compliant and professional shipping materials. 

       

      Live Real-Time Shipping Rates

      • We have integrated a "Shipping Estimator" in our shopping cart, offering competitive Live Real-Time shipping rates. 

       

        Custom Packaging and Shipping Solutions

        • Ingredient Depot is continuously investing in training, equipment and materials that enable us to offer economical custom packaging and shipping solutions.
        • We have the flexibility to supply ingredients in various means of containment as per customer requirements at an economical price.

        Our Freight Management team has decades of experience, managing freight across all modes - from start to finish, including domestic and international shipments.

        Our private fleet features both dry van and bulk tanker units, focused on servicing local suppliers and customers. Our core carrier program handles all the rest.

        We are a Customs Self Assessed approved operation, with a team of in-house Customs professionals to handle international information requirements.