Shipping | Chemicals & Raw Materials

Shipping Information

  • Ingredient Depot guarantees delivery on all orders placed through this website.
    • All orders are shipped from our Canadian facility within 1 business day of receiving payment.
    • All orders requiring shipment on a pallet or via LTL Transport, ship within 1 business day of receiving payment.
      • When adding any product (s) to the shopping cart, a "Shipping Estimator" is available to display Rates and Shipping Options for the said item (s).
      • Before making a payment, please review the product listing (s) to confirm the payment and/or shipping method (s) available for the product (s) in question.
      • For quick assistance with Shipping Options, Estimated Delivery Times or Rates, please email us with all details.

         

        About Shipping Chemicals

        • Chemical orders ship exclusively to Canadian customers.
        • Chemical orders requiring shipment on a pallet or via LTL Transport, ship within 1 business day.
        • Chemicals combined with regular products (non-chemicals) require separate orders.
          • Live Real-Time shipping quotes for all chemicals is available using the "Shipping Estimator" in the shopping cart.
            • For quick assistance with Shipping Options, Estimated Delivery Times or Rates, please email us with all details.

             

            Disclaimer for International Orders  

            • International customers are welcome! +99% of all our International orders are delivered under the products' displayed shipping time.
            • Customers are responsible for researching and determining if a product is allowed for importation to their destination before placing an order.
            • When applicable, import duties, taxes or any additional charges are not included in the item price or shipping cost.
            • If a product is refused, then returned, a refund of the purchase price excluding shipping costs both ways will be made after the returned parcel is received in the same condition, in some cases it can take up to 8 weeks.
            • By purchasing our products, customers agree to not hold Ingredient Depot responsible for customs delays or refused clearance of a shipment.