Save 15% Code: SAVE15 ✦ Free Shipping ✦ January 20h, 2022

Ingredient Depot Product Groups and Categories
Ingredient Depot Product Groups and Categories

Shipping information January 20th, 2022

Processing, preparation and shipping label(s): No delay - 1 to 2 business day(s)

Our order processing and shipping times are quicker than average. It is possible that some shipments may experience unforeseen delays, more likely during peak times of the year. Ingredient Depot and our shipping partners do not guarantee shipping times. Express shipping options are not guaranteed overnight; they are simply the quickest option possible. We appreciate your understanding and patience.

Ingredient Depot Shipping information table
Ingredient Depot Shipping information table

What can I do to get my order faster?

Avoiding mistakes with the selection of products.

Please supply us with complete and accurate shipping information.

Please avoid using delivery addresses requiring notes for drivers.

Being proactive and following the shipping tracking information in real-time ensures the quickest delivery.

What can I expect after placing my order?

We ship from our Canadian facility within 1 to 2 business days of payment.

Orders on a pallet require 1 to 2 business days for preparation.

Customers receive a confirmation email with order and shipment details.

When ready to ship, the tracking number follows by email.

Automatic emails follow with the progression of shipment.

Ingredient Depot Packing slip and invoice PDF file
Ingredient Depot Packing slip and invoice PDF file

How do I receive the invoice and packing slip for my purchase?

We include a paper copy with every order.

For an electronic (PDF) copy, please message us your order number.

Ingredient Depot Products that ship free of charge
Ingredient Depot Products that ship free of charge

Most products ship Free of charge across North America

・Glass bottles or plastic jars

・Pails of all sizes

・Bags of all sizes

・Boxes or drums of all sizes

Ingredient Depot LTL Freight Charges may be applicable
Ingredient Depot LTL Freight Charges may be applicable

*LTL Freight shipping Canada wide (surcharge may be applicable)

・ Pails or jugs on a pallet

・ Plastic or metal drums

・ Totes (IBC) totes

・ Dangerous Goods

We may contact you for an assessment of your shipping setup.

Live tracking information is not currently available.
Please get in touch with us about the status of your shipment.

About shipping chemicals

Chemical orders ship exclusively to Canadian customers.

Chemicals combined with regular products (non-chemicals) require separate orders.

Replacement guarantee for Accuracy of orders

Our facility, business processes and policies align with the industry. We gladly offer a seven-day replacement guarantee; this replacement guarantee applies only to the Accuracy of our orders. Sales are final. We do not accept returns or exchanges unless the wrong products are shipped. By ordering our products, the customer accepts the responsibility of selecting the right product and providing us with accurate information for a fluid transaction.

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